On this call I was told I will receive a Data analysis test which I needed to complete in 48 hours. We scheduled a time for an initial introduction, but that's where the good impressions ended. Ensuring efficient operations and being the go-to person when the Store Manager isn't present at the store. Feedback: The process took 2 weeks. Dealing with ambiguity, using data who and what to target to grow sales. Was reached out to on LinkedIn, did a quick 5 minute phone screen and felt like I had no relevant experience compared to the questions I was asked so I expected nothing. Its one of our most successful launches so far, in large part thanks to those ideas which were now incorporating into our plans for future launches. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Hey Guys, I have an interview with DoorDash for the Senior Manger, Strategy & Operations role. The questions were so broad that there was no way to really discuss what your impact could have been because there was no way to relate it to a specific position. How did you navigate the waters? May 31, 2020 5 11. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Order now at www.doordash.com. Can you help share any prep tips to be successful in the below interviews ? The whole process took about 5 weeks. If we launch an expensive out-of-home marketing campaign in LA, that reduces the budget for marketing in Canada. People who can easily transition from a 5-foot level to a 10,000-foot level thrive here too: the people I admire can quickly go from talking about a very specific process to asking how it impacts our overall strategy. It's the final round consisting of a case and behavioral. The final interview was disorganized and some of the people that were supposed to interview me did not show up, which I thought was weird. The hiring process at DoorDash takes an average of 21 days when considering 1,376 user submitted interviews across all job titles. Check out the recap below. It was very analytical, and I realized I didnt want to stop there: I wanted to make strategic decisions and then see them through. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Afterwards I had 2 behavioral rounds made up of Amazon style / STAR format questions and a take home case with a presentation. Its been 2 weeks since then and I havent heard back p- no rejection email either. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. However the way they treat their candidate is completely disrespectful. Ive heard this repeated often: Speak as if youre right. Wolt was founded in 2014 and joined forces with DoorDash in 2022. Hitachi Vantara. Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. For example, you need to understand how Dashers and merchants can best work together in a certain region, and you also need to understand how a specific merchant can best market DoorDash to their customers. They didn't ask anything about the case study I had spent two days on, which seemed odd and honestly like a massive waste of time. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. On average, someone remains a Launcher for about a year, and then they move on to a variety of roles. Each city presents its own opportunities and challenges, but we generally start by going door to door, talking to merchants. The organization is divided into seven regions across the U.S. and Canada. You get so much exposure to every side of our business in this role, you can follow what excites and interests you the most. One had just started the position 2 months ago. Initiative is not doing well, what would you do. Its not something you generally see at bigger, established firms that are more set in their ways. I am about the start the interview process. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Latham & Watkins LLP > The Legal 500 Rankings Antitrust > Cartel Tier 1 Latham & Watkins LLP is a leading name in cartel defense, leveraging its global platform and deep governmen Anyone interested in working with one of the top StartUps in the Tech industry? I was referred by an employee. Were launching new markets, were announcing new partners, were experimenting with things like catering and alcohol I love coming in every day thinking about the next big thing. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Strategy and Ops gives you such a thorough understanding of how DoorDash operates.. Were definitely not going in blind. Organization is key, and I need to be able to focus on a specific issue rather than getting dizzy from the whole picture. Privacy Policy. Same format- intro, case study questions I applied through an employee referral. Technical: SQL, Six Sigma, Salesforce, Chartio | Sigma, Data Analysis and Reporting | Learn more about Prerana Dattatreya's work experience, education, connections & more by visiting their profile on LinkedIn and our Initially there was a phone screen, followed by a take home assignment, and then a half day of interviews. I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. Immediately, the vibe was not there, with the hiring manager showing up 5 minutes late and repeatedly questioning why I was applying for the role (my background is a combination of entrepreneurial and corporate experience). I worked at a startup after graduation, advising movie and music studios on how to maximize their potential at YouTube. Go to company page No feedback nothing. How would you handle POS errors and use data to make conclusions? When you join our team, you join our dream: to grow and empower local economies. Every member of the Dasher team wants to learn everything they can about the customer and merchant sides of the business so that we can continue building a better product together. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. Overall, I made it to the last round and received an email saying I wasn't a good fit with no feedback which was surprising because I actually felt i was underqualified for the position and wanted to ask them to consider me for a manager role LOL For example, if we had an influx in customer demand, but didnt bump up Dasher operations to meet that demand, then wed have plenty of orders and no one to deliver them. Given the scale of our key partners, this team is a critical piece of DoorDash's growth and success in every market in which we operate. The first round was that of HR followed by an assignment submission, which I had a lot of fun doing. I interviewed at DoorDash in Sep 2020. Date Published: 12/20/2021. It felt very uncomfortable. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Management Consulting Firm, Go to company page On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Was very time consuming, so ended up withdrawing my candidacy. I can provide detailed insights. How WeDash became the flagship employee program for DoorDash. . Take home assignment, data analytics and present recommendations. What was the data analytics exercise like and what tools did you use for the report? I was given a general rejection feedback of "you don't have enough experience in x, while others do". I interviewed at DoorDash (New York, NY) in Mar 2020. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. It was all pretty basic. 1. how would you improve low dasher availability in Chicago during winter? Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. We started with food because its the hardest product to deliver. DoorDash Strategy and Ops interview. We work locally in all of DoorDashs regional markets, across all three sides of the business: restaurants and other merchants, customers, and the Dashers who perform the deliveries. the analytics interview is easy, you can find it online. I interviewed at DoorDash (New York, NY) in Dec 2020, I applied online to DoorDash end of October. . Cross-functional Assessment 3. Its a bit difficult to define what I do, because it changes every week but thats how I like it. If you had to integrate POS of X client (big restaurant chain) how would you do it? Case Study2. Each of our seven regions has its own weekly standup, as do the customer, merchant, and Dasher teams within the regions. The case studies in particular took up a lot of time (20-25 minutes of the 30 minutes total) and left very little opportunity to ask questions about the role, the team, or anything else I would want to know before making a decision about whether or not I wanted the job. Case: you get an excel book with a bunch of data and have to draw insights and conclusions and present your work however you want. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. A lot of what I do relies on other peoples hard work; being a leader at DoorDash means empowering the people on your team to be successful. I applied online. Time you worked through a different problem in excel. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Manager Interview, The Ultimate Job Interview Preparation Guide. I know plenty that end their day around 6-7 every night as well. Isnt a case study intended to not have a right or wrong answer? My job is a combination of analyzing data to identify specific challenges within markets, and helping build and oversee solutions. Anonymous Interview Candidate in Chicago, IL, I applied online. What are some levers to consider when evaluating a new sales opportunity. Create a presentation from data they provided. What skills you bring? I just interviewed a received an offer for DD strategy & ops.turned it down for something else but happy to answer questions! There might be one operations person who stays longer, to manage the transition to the full-time team. Then got called back for interviews - one behavioural and one case study. How WeDash became the flagship employee program for DoorDash, * Describe a project or a feature you worked on (diagrams recommended) If you see a merchant complaining about POS errors, what would you do? Not the greatest interview experience. Strategy & Operations. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? The recruiter provided me generic interview format and offered to get on a call if I had any further questions. Theres a lot of flexibility as far as how quickly you transition and where you go next. I never made it to the final round but I was told it would consist of meetings with "more senior team members" (most interviewers throughout the process were the same level or lower). Process was relatively standard for a tech company. Doordash Strategy and Operations interview. I interviewed at DoorDash (Los Angeles, CA) in Nov 2021. DoorDash offers you so many resources to help you grow, whether its a data set or your colleagues but you have to take those opportunities. Thats invaluable. Final round afterwards. I interviewed at DoorDash (Chicago, IL) in Jun 2022. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Have a first round call with HR soon. I followed up some questions, but the recruiter never responded to me (till date hasn't). I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format, Opens the Fishbowl by Glassdoor site in a new window. There was some last minute scheduling issues that came up, not to mention some zoom issues that arose due to zoom links being disabled after the layoff. I applied online. - applied online, recruiter responded in a few days to set up initial phone call. The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. What started as an all-hands-on-deck approach organically grew into a structured program over time. With all these partnerships, products, and new opportunities ahead of us, were ready for the next act. Glassdoor users rated their interview experience at. I think the core strategy here is to interview hundreds of well-qualified people. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. Yea they just don't respond or keep you i the know, So weird. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Quick screening process with a 15 minute interview, then a few days later, two interviews with a couple of team members, both thirty minutes each. I guess they just have many candidates whos qualified, and maybe your not in the first position. Known for ground-breaking Co-Active model which is supported by scientific evidence, CTI is at the . I never reached out to the recruiter though. Verizon Media, Go to company page Reddit and its partners use cookies and similar technologies to provide you with a better experience. Can someone please share your interview experience? We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. DoorDash, Go to company page Tell me about a time you received feedback to improve. Did he reply to any of the previous DMs? Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Were curious too. Anonymous Interview Candidate in New York, NY, I applied online. The Strategy & Operations (S&O) team is the engine that drives DoorDash forward, owning everything from building the initial hypotheses about a business to the final implementation and optimization. Be the first to find this interview helpful. Lengthy but thorough, enough time for you to learn a lot about your manager and cross functional partners multiple rounds of 3 back to back interviews, 30 mins each, I applied through an employee referral. My process moved relatively quickly at DD so take it with a grain of salt. TELUS WBcX53. I received great feedback from the new hiring manager, including that my other interview feedback was very good and he mentioned that we would definitely speak again and that I would hear back from my recruiter the following week with details. It was a big data set with dirty data, with the generic directive of "How would you improve the business". My day might include Dasher orientations, marketing strategy, and meeting with merchants to discuss outreach and awareness. Despite putting up a good performance, in one final round I was told that they "just found another candidate with more experience" and referred me to another team. As we get closer to launch, our work is more operations-heavy. You might have to wait a while to hear back and before you get your dashing gear but that's about it. Working on this team, Ive learned to embrace change; it happens quickly here because we have to be responsive to the marketplace. Simple and straightforward process overall. I applied through other source. How efficient is a given Dasher, and are we paying them accordingly? Process required several interviews and a take home project. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Which companies would you recommend looking at for a role like this? Were evaluated every six months, and if youre a manager but youre acting at a higher level, youll be moved to senior manager at that point. Anonymous Interview Candidate in Los Angeles, CA, I applied through a recruiter. DoorDash, Go to company page I interviewed at DoorDash (San Francisco, CA). Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. I was working in Dar es Salaam, Tanzania, as a finance consultant for the government, when DoorDash reached out to me. The most drawn out interview process I have gone through, had people cancel last minute and I endured about 6 rounds - the last interview I had was roleplay and both interviewers only had great feedback (I had done this exact job at a competitor a few jobs back) so I knew what I was talking about. DD strategy is terrible. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Anonymous Interview Candidate in San Francisco, CA, I applied online. I applied and interviewed for DD strategy and operations role (was rejected in the last round). Tell me about a time when (ie, someone disagreed with you) Culture, wlb, etc. I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. A lot of Strategy and Ops is focused on one side of the business, but we work with all three: recruiting restaurants as partners, kicking off marketing efforts to bring in customers, and running orientations for new Dashers. Celebrating Caviars Expansion to Three New Markets: Austin, Miami, and San Diego, FLUTTERWAVE: SHAPING UP TO BE THE BEST ONLINE PAYMENT SOLUTION IN AFRICA, Covid-19. Map out E2E order journey with KPIs and measures to improve etc. I interviewed at DoorDash in Jan 2022. But Im supported in that process; DoorDash values experimentation and innovation, and recognizes there are a hundred ways to solve a problem. I think what was amazing was the time-consuming data analytics exercise and no information and/or feedback of the data provided. It also seemed strange that I didn't get to speak to the hiring manager until the very end and even then, due to the focus on the case studies, got very little info about him/the role. Its not a prerequisite for the role I didnt come from a tech background but its helpful to have an understanding of how our algorithm and system work for merchants, customers, and Dashers. I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. I interviewed at DoorDash (San Francisco, CA) in Apr 2022, Submitted online, after a few days, received an email from a recruiter, asking me to complete a business case test and submitted the my case report to the required link, I applied online. We have a lot of metrics we can track. Cross-functional Assessment3. It was really easy and worked out in my favor and was able to get the job. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. I invested at least a good 20 hours on this. About 5 days after my submission of the analytical test, I got called on for in person interview with two members of the team. Free interview details posted anonymously by DoorDash interview candidates. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. CNOOC Limited Announces Its 2023 Business Strategy and Development Plan. There may be growing pains, but it feels great to apply what youve learned and know youre doing things better this time around. Has anyone has a similar experience? People do well when theyve cultivated a strong ownership mentality, especially because we are so heavily invested in all three sides of our market. Get more from your neighborhood. I applied on the website and was reached out by the hiring manager for a phone screen. "Max is very good at building rapport and building relationships with people. Every investor in DoorDash, Inc. (NYSE:DASH) should be aware of the most powerful shareholder groups. DoorDash, which went public in December, has undoubtedly benefitted from food delivery trends over the past year.The company's stock began trading at $182 per share on Dec. 9, 2020, and while it . If there was a big initiative to grow order counts for tomorrow, what would you do to make it happen. The mini cases were not structured. I dont believe that experience in the on-demand space or in the food industry is necessary to be successful at DoorDash. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. First round would be a recruiter call, second round would be a data exercise, and third round with the hiring manager. I applied online. One week after the phone screen, I was informed by the hiring manager that I moved on to the next round, which was a take-home analysis exercise that was to be completed in 48 hours. doordash strategy and operations manager interview. We work locally in all of DoorDash's regional markets, across all three . I can provide detailed insights. Just dm'ed you. Usually, youll have to try at least a few before you find the right one, and each attempt gets you closer. Amazon, Hey Guys,I have an interview with DoorDash for the Senior Manger, Strategy & Operations role.Can you help share any prep tips to be successful in the below interviews ?1. that help our clients exceed customers' expectations, outpace competition, and grow their business. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Genpact, Go to company page I love that process. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Why Merchants Should Start Accepting Card Payment? I think it depends on the manager. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. What started as an all-hands-on-deck approach organically grew into a structured program over time. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Absolute waste of time. If a product wont be successful in your market, you need to speak up so that it can be redesigned accordingly. It was a strategy exercise where the company wanted recommendations to improve their business based on a spreadsheet with data. I chased them up for 3-4 weeks and finally got a generic email saying I wasnt chosen. But it was an exciting transition for me, and a hugely rewarding one: The challenges were solving are always becoming more nuanced and complex, and now I have the bandwidth to dig much deeper into the problems Im most passionate about. Can I dm you with some questions? Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. I felt like they were trying to use my case to gather new ideas of what they can do to their own business We do demographic research in each market, write up our strategy, and then implement. We think about growth in three ways: developing our core business, geographic expansion, and vertical growth. I interviewed at DoorDash. Deloitte. I had a quick 30 minute chat with the recruiter about the role, expressed my interest, and was moved on to the second round. By 2015, we formalized this feedback model into WeDash. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Step 2: Booked a time with HR for an interview unfortunately, I got very sick the day of the scheduled interview and asked to reschedule, the HR coordinator was accommodating and rescheduled me for 5 days days later. 17. Etc. Case Study 2. I have a second round interview with . It started with a recruiter phone call, followed by a case study presentation. Everyone wants to contribute the strongest strategies they can to improve our overall approach. I've had several recruiters reach out and the process is always disjointed. 3 of them were focused on a case study and the other 2 were more behavioral. Continued growth is key, because it means youve set your team up for success and theyll be equipped to scale up all three sides. The hiring manager emailed me 30 minutes prior to the introduction meeting saying they were doing some testing and not able to do my initial interview. Can someone else please DM me as well! In LA, for example, we deal with a unique set of traffic and parking challenges, so were more focused on those issues here than we are in regions where traffic is light. I applied online. Be the first to find this interview helpful. It was the most time-consuming and frustrating take-home project I've ever had to do for a job interview and easily consumed 10 hours of my time (in conjunction with doing my normal 8-5 job). Strategy and Operations Interview. Quickly got back for HM interview. Cookie Notice why this role, why DoorDash, previous experience, etc. Process takes longer than 8 weeks. Check out the recap below. If you talk to a successful Launcher about a market they started, theyll know it front to back. And I did not find any kind of representation during the process. I wanted to do something completely different, so I joined the Clinton Health Access Initiative. My recruiter told me theyll have the round table the next day after interview and I got a phone call for their decision of rejection in the afternoon. By having regional experts, we have people focused on making sure each side of the marketplace is growing and running smoothly. Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Lmao gotta love when companies have you do a case study. Clearly this is DD way to free consultative work. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . Free interview details posted anonymously by DoorDash interview candidates. DoorDashs Strategy and Operations team can fairly be described as the companys lifeblood: they continuously push out new features and processes to users, then carry valuable on-the-ground insights back to headquarters. What are your biggest strengths and weaknesses? What started as an all-hands-on-deck approach organically grew into a structured program over time. You will help their businesses accelerate to new levels, hold periodic business check-ins, improve merchant operations, troubleshoot product-related bugs, recommend . In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development.
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