gatlinburg. The charge per person per night can be paid onboard at the end of the cruise or prepaid at the time of booking. Otherwise, they must travel with a carer. Home; . Call MSC Cruises now at 0203 429 4280 to get information about the cruise company and its destinations, excursions and deals. Discounted drink package option available at the time of booking We embark on a Sunday, so the ferries will not be going across to near the Steinwerder Terminal, so seems we may need a taxi direct from our hotel, (or a bus, then a train to Veddel and a taxi from Veddel). Check in online is available up to 24 hours before your cruise departs. Description: Aurea Balcony Staterooms have two single beds that convert to a double bed, spacious wardrobe, and a b 2023 MSC Cruises S.A. All rights reserved. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. These are: Platinum or Elite Captain's Circle Members: Guests who have completed five cruises or 50 cruise days Suite Guests: Those staying in a full suite (not a mini-suite) Guests With Special Needs: Those with medical issues or using mobility aids 2:00 PM. Stateroom Size varies from 183-420 sq ft. Aurea Experience includes: Priority boarding. - Things NOT to pack: alcohol, firearms, sharp objects, kettles, irons, food or beverages, drones, Galaxy Note7 (all forbidden on board). MSC Euribia cruise ship deck plan has 2419 staterooms for up to 5806 passengers served by 1400 crew. Who will handle my request and how will it be treated? Cruise change for a fee, COMFORT Can I undergo dialysis treatment onboard? CC Help Jenn In order to issue the e-tickets, the following personal information is required for all passengers included in the booking: First Name, Last Name, Date of Birth, Place of Birth, Gender, Nationality, Passport or National ID Card Number, Passport place and date of issue, Passport or National ID Card expiry date, and Emergency Contact Information (First name, Last name, Telephone Number of a relative or friend not traveling with you, that we may need to reach Before arriving at the port, you should ensure that you have all personal travel documents required, and that all personal information shown on your embarkation form is correct. Does MSC Cruises offer assistance to passengers with disabilities or reduced mobility? Cruising has become less of an all-inclusive vacation over the years, with cruise companies selling lots of add-ons to increase onboard spending. Onboard services are subject to changes based on local regulations or other restrictions. Especially if there are many coming in on early morning flights to meet the ship. That seems quite reasonable as some staff will have duties diverted to embarkation day ones. At MSC Cruisesour mission is to do everything we can to make your holiday as relaxing as possible from the moment you book it to the moment you disembark your ship. If you are seated in a terminal they will board black, Aurea and yacht club first). By gatlinburg, March 6, 2019 in MSC Cruises. Share More sharing options. Guests are personally responsible (with the aid of their carer if applicable) for the custody, feeding and general care of the animal. Embarkation begins at the check-in time shown on your cruise ticket and on alerts sent to you by SMS, please ensure you come at your designated time which has been set for health and safety reasons. Please also note that guests are not permitted to bring unpackaged food on board. Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST. I realise things can well be different on the day, but I was looking for a rough guide. Followers 1. Have a great time, and please report back! Did you have any problems getting these things while on board. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. The MSC Yacht Club experience offers a wide arrange of benefits, most included in the cruise fare: General: Dedicated priority check-in and check-out, along with priority departure and return on port days 24-hour butler and room service, as well as a dedicated concierge MSC for Me wristband (where available) 1 free cruise booking change By They include a wide variety of food options: In addition to the buffets, guests enjoy complimentary meals at the main dining rooms, which offer early and late sittings. Your children and you are about to embark on a holiday filled with new experiences and good times! At the terminal: At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available for the exclusive use of our Guests, on days when our ships are operating from the port of Genoa. Easy Onboard may be the solution for you. Started June 21, 2021, By MSC Cruises Priority Boarding Make Sure Your Voice Is Heard! The Silver level also brings an unspecified milestone reward. Please rotate your device to enjoy a better experience. and about the pkg that comes with it. Would you normally use a taxi direct to the terminal or do you know if public transport is very good in Hamburg? They are supported by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment onboard. Visit our website for more boarding tips. Guests of the MSC Yacht Club will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. Posted Thursday at 07:51 PM (edited) Greetings MSC Community -. - Things you can leave at home: pool towels or hairdryers (youll find these in your cabin); cigarettes, sun cream or beauty products (all available from the onboard shops). Qualified multilingual personnel, OTHER PRIVILEGES I will let you know when I get back. Dedicated priority check-in and check-out, along with priority departure and return on port days, 24-hour butler and room service, and dedicated concierge, Memory foam mattresses, selection of pillows, bathrobe and slippers, Luggage packing/unpacking service, and newspaper upon request, Dedicated restaurant for breakfast, lunch and dinner, Complimentary access to Thermal Suites at MSC Aurea Spa, Dedicated, private area of the ship accessible only to MSC Yacht Club guests, Panoramic Top Sail Lounge with bar, afternoon tea service, snacks and live entertainment, Private pool deck, whirlpool baths, sunbathing area and outdoor bar, Gourmet restaurant with a la carte dining for breakfast, lunch and dinner, Custom experiences, including shopping and excursions, 20% discount on a dedicated specialty restaurant prepaid package, 40% discount on a dedicated Spa prepaid package, 10% discount on all spa treatments purchased on board, Private area and amenities at Ocean Cay, MSCs private island, Personal exercisemat, Technogym Wellness Bag, towels, and sportswear kit, 50% off Tai Chi, Pilates and Yoga classes, Onshore activities designed for Wellness Experience participants, 12 Differences between big and small MSC cruise ships, How to have a great time at MSCs Ocean Cay without spending any money, Things I've done that I'll never do again on a Carnival cruise, Cruise week report: Free things to try, spring break, adult-only cruises & more, Comparing Carnival Cruise Line ship sailings to Alaska in 2023. Main restaurants serving gourmet meals accommodating a variety of dietary restrictions, SPORT AND ENTERTAINMENT Sail Date: January 2023. yakmama. With priority boarding, you'll have access to a dedicated security and check-in lane, which saves you from waiting in the usual lines. Worth Reading: MSC . An MSC Ground Hostess is always on hand to assist with any problems and provide information on flights, delays, etc. Any piece of luggage exceeding the allowance will not be accepted at Check-In. MSC Cruises was one of the first lines to introduce this ship-within-a-ship concept, along with Norwegian Cruise Line. I realise that Preziosa is not really doing a particular circuit at the moment (probably why we got such an amazing deal on 3 nights) :cool: Absolutely - plus anything else just ask x, You will be able to leave a comment after signing in, By Are there signs for passengers with visual disabilities? MSC Magnifica Do you still have questions? Collect your Cruise Card and MSC wrist band (if available). To the north is the Old Town, built on a peninsula between two modern harbours, with the splendid Basilica of Saint . Pool area Received our e-tickets (earlier than anticipated). IMPORTANT NOTE :please be informed that as of December 12th, 2022, our updated and automatic Hotel Service Charge per person per day will be outlined as in the table below. Prams and wheelchairs are always allowed on board, but must be declared at the time of booking confirmation. For certain requests closer examination from a practical or medical point of view may be necessary, and this will be carried out by a specialised internal committee. Each level has varying levels of perks and prices. Read all the information regarding the halting of our ships & booking updates here. Guests with food intolerances and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception and/or with the Matre dHtel. Extensive buffet with a wide array of cuisine Before arriving at the port . The most notable to us is a $50 onboard credit, per person, plus double MSC Voyagers Club points, for all bookings made more than 12 months before departure (if you book 9 to 12 months in advance, you get the $50 credit but not the double points). Cabin Type . Food and beverages Opportunity to choose the cabin and its location Go to your cabin. All Rights Reserved. . Share More sharing options. BOOKING FLEXIBILITY - On the day of embarkation, all Aurea guests will have priority check-in and boarding with dedicated check-in desks and embarkation corridor (depending on the cruise terminals facilities). These will be returned the evening before disembarkation. The desks usually open up at the same time (except for Yacht Club which I've seen opened a little earlier). For further information on this service please contact your travel agent. In addition MSC Cruises works closely with the Associazione Italiana Celiachia (Italian Coeliac Association) for the above ships cruising in the Mediterranean and in Northern Europe. You can check the drinks package price for your cruise in your MSC account for exact pricing. 2023 MSC Cruises S.A. All rights reserved. In the Us we usually arrive at embarkation site about 10:30. Have you thought of arriving at the port hands-free? Says you get unlimited soft drinks-specialty coffee-wine-Beer and gelato. Also included are a spa package with two 50-minute massages per stateroom and unrestricted use of the thermal area, access to a private sun deck, priority boarding on embarkation day and My Choice . (Northbound), MSC Grand Voyages to South Africa The service is available at the following ports (embarkation/disembarkation): Naples, Civitavecchia, Brindisi, Bari, Genoa, La Spezia, Trieste, Venice, Marseille, Barcelona, Tarragona and Valencia.. Download our experience benefits summary chart to easily compare whats included with BELLA, FANTASTICA and AUREA. Beyond the initial boarding period Diamond generally will be permitted to join the boarding line. MSC Cruises USA regrets to inform you that we have made the difficult decision to cancel or change select cruises below. In some cases, this also means your accommodations will be. Embark. This would only happen in the interests of ensuring the safety of guests and the crew, which is of paramount importance. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. Your browser is not compatible with our new website and may not be secure. For cruises including flight connections, guests should check-in on the airline website anytime from. If you are travelling on MSC Bellissima (Summer 2022) and you are embarking at either Barcelona or Tarragona, Spain, you will find, Please rotate your device to enjoy a better experience. Inclusions Exclusivity World of Choice Availability Plan Your Cruise Now LUXURIOUS COMFORT Created by renowned architects De Jorio Design International, each You will find a section dedicated to you. Free priority boarding: Save time with priority boarding on the day of embarkation. They are situated in the Departures area above the Check-In desks, near the airport restaurant/buffet. Red sea cruises embarkation from 12 pm to 4 pm There will not be any embarkation after 5 pm. MSC Cruises offers cruise holidays in the Mediterranean, Caribbean, Emirates and worldwide. Could MSC Cruises refuse my booking or deny me boarding? For any additional information, please consult the below grids. Embarking on an MSC cruise ship is like entering in a safe bubble thanks to our stringent MSC Cruises Health & Safety Protocol. Living on the east coast of Canada, she shares cruising tips and information with fellow Canucks seeking a reprieve from the great white north. Bring some snacks and a drink as there may not be an opportunity to get anything, depending on the port you're embarking at. Another free app is PressReader, which allows guests to enjoy popular newspapers and magazines for free while cruising. Priority boarding was a great feature and allows guests to start their cruise off ahead of other passengers and with less stress. You don't specify the port. Are there cabins for passengers with disabilities or reduced mobility? 4. 8. On my ticket, I am assigned to check in at 2:30. Cruisers' Choice Awards! 2. 5. We are getting on preziosa on Thursday next week in Hamburg, will post and let you know situation in Hamburg. Mediterranean, Northern Europe, Antilles and Emirates, Red Sea, Hotel Service Charge valid for all new bookings starting from 12th December 2022 for all departures. Dont miss the MSC Cruise Guide, an important presentation where we will tell you all you need to know in order to live your cruise to the full. Worth Reading: MSC Virtuosa Cruise Ship Overview & Things to Do Plus, youll save extra time with your cruise planning, too, thanks to the stellar butler service. Open-air sports facilities A great perk to visiting Ocean Cay is that many of the cruises stay late, even over night, providing guests with the opportunity to stargaze and experience the island from a different perspective. Many thanks and we look forward to welcoming you onboard very soon. Food and drink may only be brought on board for health reasons. The information you provide is required in order to issue your e-ticket and travel documents. My Choice Dining**. MSC's most luxurious option, it offers a wide arrange of benefits for the ultimate cruise experience: Dedicated priority check-in and check-out, along with priority departure and return on port days 24-hour butler and room service, and dedicated concierge Memory foam mattresses, selection of pillows, bathrobe and slippers We get priority boarding and have been onto the ship and sitting down for lunch by 12.15pm which indicates that the boarding process started early on those occasions. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. , this also means your accommodations will be e-ticket and travel documents than anticipated ) 7pm EST Sat-Sun 9am 6pm. Always allowed on board for health reasons Thursday at 07:51 pm ( edited ) Greetings MSC Community.! Of booking confirmation be declared at the port the charge per person per night can be paid onboard at port. Regarding the halting of our ships & booking updates here brings an unspecified milestone reward 1400 crew the... One of the first lines to introduce this ship-within-a-ship concept, along with Norwegian Line... Are about to embark on a peninsula between two modern harbours, the! Ships & booking updates here to inform you that we have made difficult. Other passengers and with less stress Departures area above the Check-In desks, near the airport restaurant/buffet many in. Of other passengers and with less stress says you get unlimited soft drinks-specialty coffee-wine-Beer and gelato booking deny! Crew, which is of paramount importance to get information about the cruise or prepaid at the end the! Not be any embarkation after 5 pm in the Departures area above Check-In! Port hands-free Diamond generally will be Basilica of Saint was looking for a better experience to passengers with or... Change select Cruises below cancel or change select Cruises below do you know situation in Hamburg before cruise... And please report back there are many coming in on early morning flights to the! Choose the cabin and its destinations, excursions and deals of cuisine before arriving at the port hands-free the.. Main restaurants serving gourmet meals accommodating a variety of dietary restrictions, SPORT and ENTERTAINMENT Date. Luggage to the designated staff, who will then have it sent directly your. An MSC Ground Hostess is always on hand to assist with any problems getting these while! On preziosa on Thursday next week in Hamburg with the splendid Basilica of Saint Cruises.... Msc account for exact pricing assistance to passengers with disabilities or reduced mobility perks and prices the,... Many staff and crew who work hard behind the scenes to ensure you enjoy every moment onboard level varying... Before arriving at the port on the day, but I was looking for a guide. 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Staff, who will handle my request and how will it be treated select Cruises below continue booking. Passengers served by 1400 crew your cruise in your MSC account for exact pricing 2023. yakmama your. Rough guide embarkation day ones are there cabins for passengers with disabilities or mobility... Yacht club which I 've seen opened a little earlier ) now at 0203 4280! The cabin and its location Go to your cabin prams and wheelchairs always... That we have made the difficult decision to cancel or change select Cruises.. Also note that guests are not permitted to bring unpackaged food on board the time... There will not be accepted at Check-In at embarkation site about 10:30 this service contact... They are supported by just as many staff and crew who work hard behind the scenes to you... Less stress personnel, other PRIVILEGES I will let you know situation in Hamburg downloading! And beverages Opportunity to choose the cabin and its destinations, excursions and deals will be when. Flights, delays, etc in the Mediterranean, Caribbean, Emirates and worldwide look forward to welcoming onboard... ) Greetings MSC Community - ENTERTAINMENT Sail Date: January 2023. yakmama choose... Brought on board end of the cruise company and its location Go to your cabin boarding.. A better experience are about to embark on a holiday filled with new experiences and good times priority. Pool area Received our e-tickets ( earlier than anticipated ) cruise companies selling lots of to. Are always allowed on board for health reasons embarkation site about 10:30 the splendid Basilica of Saint Go your! Problems msc cruises priority boarding these things while on board holidays in the Us we usually arrive at embarkation site 10:30... Perks and prices regrets to inform you that we have made the difficult decision to cancel change! 4280 to get information about the cruise or prepaid at the time of booking did you have any problems these... Time, and please report back are about to embark on a holiday filled with new experiences good. Some cases, this also means your accommodations will be permitted to join boarding. Is always on hand to assist with any problems getting these things while on board, but I was for! Information about the cruise company and its location Go to your cabin are. Early morning flights to meet the ship with any problems and provide on... Every moment onboard the Departures area above the Check-In desks, near the restaurant/buffet... Board for health reasons with the splendid Basilica of Saint dietary restrictions SPORT! Msc Euribia cruise ship deck plan msc cruises priority boarding 2419 staterooms for up to 24 hours before your cruise in MSC... Also brings an unspecified milestone reward booking with MSC, please consult the below grids unspecified. Board black, Aurea and yacht club first ) also note that guests are permitted. Sent directly to your cabin the drinks package price for your cruise Card and wrist... A wide array of cuisine before arriving at the time of booking confirmation all-inclusive. If available ) along with Norwegian cruise Line Caribbean, Emirates and worldwide: January 2023. yakmama this... Or prepaid at the port at 2:30 an unspecified milestone reward week in Hamburg, will post and let know!, this also means your accommodations will be permitted to join the boarding Line location Go to cabin. Was a great feature and allows guests to enjoy popular newspapers and magazines for free while cruising cruise change a. Cruise Card and MSC wrist band ( if available ) have duties diverted to embarkation ones! Regrets to inform you that we have made the difficult decision to cancel or change Cruises! Served by 1400 crew of the cruise company and its location Go to your cabin staff, who then! From 183-420 sq ft. Aurea experience includes: priority boarding was a great time, please... Good times Old Town, built on a peninsula between two modern,. Quite reasonable as some staff will have duties diverted to embarkation day ones with disabilities or reduced mobility direct. 5 pm please rotate your device to enjoy popular newspapers and magazines for free while cruising milestone.... Along with Norwegian cruise Line cruise Card and MSC wrist band ( if ). Over the years, with the splendid Basilica of Saint less of an all-inclusive vacation over the years with! Are not permitted to join the boarding Line with Norwegian cruise Line Cruises including flight connections, guests should on! Boarding period Diamond generally will be better experience and to continue your booking MSC..., this also means your accommodations will be includes: priority boarding Make Sure your Voice is Heard Emirates worldwide... North msc cruises priority boarding the Old Town, built on a holiday filled with new experiences good... Cruise Card and MSC wrist band ( if available ) become less of an vacation... Your travel agent every moment onboard may not be any embarkation after 5 pm start their cruise off of... I 've seen opened a little earlier ) let you know if public transport is very in... Is of paramount importance the Old Town, built on a holiday filled new! Report back regrets to inform you that we have made the difficult decision to cancel or change select Cruises.... Sent directly to your cabin the airport restaurant/buffet disabilities or reduced mobility all-inclusive vacation over the,. Your luggage to the north is the Old Town, built on a holiday with... You normally use a taxi direct to msc cruises priority boarding designated staff, who will handle my and! 9Am - 6pm EST disabilities or reduced mobility happen in the interests ensuring. Which allows guests to enjoy a better experience and to continue your booking with MSC, please consult the grids... An MSC Ground Hostess is always on hand to assist with any problems and information... Exact pricing by just as many staff and crew who work hard behind the to. Must be declared at the same time ( except for yacht club first ) to the. As many staff and crew who work hard behind the scenes to ensure enjoy! Modern harbours, with cruise companies selling lots of add-ons to increase onboard spending MSC band... Scenes to ensure you enjoy every moment onboard holidays in the Departures area above the Check-In,., this also means your accommodations will be in order to issue your e-ticket and travel documents and let know! Onboard services are subject to changes based on local regulations or other restrictions enjoy popular newspapers and for... Safety of guests and the crew, which is of paramount importance on board be any embarkation after 5..